Privacy Policy

Privacy Policy

This Privacy Policy describes how Alriyan Fashion LLC collects, uses, and protects your personal information when you use our website, place an order, or interact with our services in Bangladesh and internationally. We are committed to ensuring that your privacy is protected and your personal data is handled responsibly.

Information We Collect

To provide our services effectively, we may collect the following information:

Personal Details

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address

Order Information

  • Order details and history
  • Selected products
  • Delivery preferences

Payment Information

  • Payment method (COD, Card, bKash, Nagad, Rocket, etc.)

Note: We do not store sensitive payment details. Payments are processed securely through trusted providers.

Technical Data

  • IP address
  • Browser and device type
  • Website usage (pages visited, interaction behavior)

How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing and delivering your orders
  • Communicating order confirmations, updates, and support
  • Managing returns and exchanges
  • Improving our website and customer experience
  • Sending promotional content (only if you choose to receive it)
  • Preventing fraud and ensuring secure transactions

Sharing of Information

We respect your privacy and do not sell your personal data. We only share information when necessary to operate our services:

  • Courier Partners (Pathao, Steadfast) — for delivery fulfillment
  • Payment Providers — for secure transaction processing
  • Legal Authorities — when required by applicable law

All partners are expected to maintain confidentiality and data security.

Data Security

We implement reasonable security measures to protect your information, including:

  • Secure systems and restricted data access
  • Trusted third-party payment gateways
  • Internal safeguards to prevent unauthorized use

However, no system is completely secure, and we cannot guarantee absolute protection.

Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and usage behavior

You may disable cookies in your browser settings, but some features may not function properly.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your information (where applicable)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us through our Contact Us page.

Data Retention

We retain your information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Comply with legal and operational requirements

Third-Party Links

Our website may contain links to external platforms (such as Facebook or Instagram). We are not responsible for the privacy practices or content of those third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.

Any updates will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us through our official Contact Us page or communication channels listed on our website.

At Alriyan Fashion, every order is built on trust. We are committed to protecting your information while delivering a safe, reliable, and respectful shopping experience.